Thank you for shopping at Paint Guys (https://paintguys.com.au). This Shipping Policy explains the shipping process, delivery options, and related terms applicable to orders placed on our website.
We currently ship to addresses within Australia only. We do not ship internationally at this time.
Orders are typically processed and dispatched within 1-3 business days after payment confirmation, subject to stock availability.
We use reputable courier services to deliver our products. The delivery method and carrier used will depend on your location and the size/weight of the order.
Please note that delivery times are estimates and may vary depending on external factors such as public holidays, weather conditions, and unforeseen circumstances.
Shipping charges are calculated based on the total weight of your order and your delivery location. The shipping cost will be displayed at checkout before you confirm your order.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
You will receive an order confirmation email upon successful placement of your order. If there are any unforeseen delays or issues with your order, we will notify you promptly via email or phone.
Please ensure that someone is available to accept and sign for the delivery during business hours at the shipping address provided. If no one is available, the courier may leave a card with instructions for collection or re-delivery.
If you have any questions or concerns regarding shipping, please contact us at:
Our customer service team will be happy to assist you with any shipping-related inquiries.